Posts for July 2012

Peggy’s Tip of the Week: WHAT’S Right…Not WHO’S Right – 7 Tips for Conflict Management

By Peggy Noe Stevens When it comes to this topic, oh, what I wouldn’t do to go back and correct my mistakes of the past! The primary tool for conflict management is to listen to what the other person is saying, regardless of what your stance is. The more you can fight visceral emotion and … Continue Reading

Peggy’s Tip of the Week: 5 Tips on Surviving a Performance Review

By Peggy Noe Stevens 1. Know the metrics – Always understand how you are being measured: What goals, objectives, and tasks have been outlined for you? Is there a timeline for completion of those aspects? Your company may have an annual evaluation form with competencies and language that are specific to the company. 2. Focus … Continue Reading

        Announcing the Professional Presence Seminar Series – designed after Peggy Noe Stevens’ book. Four relevant and exciting seminars that will help you build your personal brand. Watch for more information on 2013 dates.   The P4’s of Personal Branding: Protocol · Professional · People · Personal Designed after Stevens’ book, “Professional … Continue Reading

Peggy’s Tip of the Week: 5 Techniques for Managing with Hospitality

By Peggy Noe Stevens 1. Delivering surprising service – Always know the expectations and outline your plan to achieve them. Then take a step back and ask, “What more can I deliver that is of value, above and beyond the expected? What extra effort could result in a positive response?” 2. Use peripheral vision – … Continue Reading

Peggy’s Tips of the Week: Top 4 Communication Techniques to Employ in the Workplace

By Peggy Noe Stevens 1. Time management – Credible managers let everyone know where they stand regarding this vital resource; they know who has enough time to take on more duties and who is already swamped.  People often are afraid to speak up about their workload because they feel that their position could be in … Continue Reading

Peggy’s Tips of the Week: The 4 Goals of Every Speech

By Peggy Noe Stevens 1. Engage attention – Instead of a pointless gimmick or a questionable joke, deliver an experience or an interactive moment that orients them to the work at hand. I am a firm believer that every presentation is a story to be told. Thinking back to your childhood, do you remember how … Continue Reading

Peggy’s Tip of the Week: The 4 Goals of Every Speech

By Peggy Noe Stevens 1. Engage attention – Instead of a pointless gimmick or a questionable joke, deliver an experience or an interactive moment that orients them to the work at hand.  I am a firm believer that every presentation is a story to be told.  Thinking back to your childhood, do you remember how … Continue Reading

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